Document analysis
field
Why?
Documentation produced by the company can be a great first resource for understanding the organisation you are working for and their work processes.
Field research is done to explore the application context. You apply a field strategy to get to know your end users, their needs, desires and limitations as organizational and physical contexts in which they will use your product.
Why?
Documentation produced by the company can be a great first resource for understanding the organisation you are working for and their work processes.
Why?
Map the domain that your product will be part of, so you know the key concepts and the relations between them.
Why?
Find something interesting in the data, check understanding of the domain or problem space, generate new questions based on the data.
Why?
Get a detailed view of how users will be using your solution and what their requirements are.
Why?
A focus group discussion is an efficient way to gain insight into how people think about an issue, without having to interview each person separately.
Why?
Learn from potential users of your new product and other stakeholders
Why?
Get a feeling for how your intended users will use your product by unobtrusively observing them in their natural environment, doing the things they always do.
Why?
Before solving a problem, it is important to understand it. Moreover, problem analysis ensures that you are not solving the wrong problem.
Why?
Identify the stakeholders and ensure that their needs are considered.
Why?
Collect information (mostly quantitative) from a large sample of your target group
Why?
Understand the structure, flow or other aspects of a certain task. Task analysis focuses on what end users actually do to achieve their goals.