Joker
extra
Why?
This set of cards gives you an overview of methods you can use, but there are many others that might fit your goals better.
Methods
As an ICT student or professional, you need to solve all kind of ICT challenges. Answering the questions and tackling the problems or opportunities of your ICT project requires research and often a combination of various ICT research methods. The toolkit on this website offers you a set of possible research methods and a framework to select the appropriate (combination of) methods
Document analysis
field
Why?
Documentation produced by the company can be a great first resource for understanding the organisation you are working for and their work processes.
Interview
field
Why?
Learn from potential users of your new product and other stakeholders
Observation
field
Why?
Get a feeling for how your intended users will use your product by unobtrusively observing them in their natural environment, doing the things they always do.
Problem analysis
field
Why?
Before solving a problem, it is important to understand it. Moreover, problem analysis ensures that you are not solving the wrong problem.
Stakeholder analysis
field
Why?
Identify the stakeholders and ensure that their needs are considered.
Survey
field
Why?
Collect information (mostly quantitative) from a large sample of your target group
Available product analysis
library
Why?
Find out if what you are planning to do has already been done (in full or in part) by someone else.
Best good and bad practices
library
Why?
Incorporating what has proven to work somewhere else forms the basis of any high-quality project.
Literature study
library
Why?
Find general information, guidance and best practices.
Ethical check
showroom
Why?
Norms and values differ between various people and societies. Make sure your design and development decisions do not lead to conflicts with certain norms and values.
Pitch
showroom
Why?
Get an idea of the unique selling points of the opportunity you have found, or of the idea you have to tackle a problem, and practice concise communication about them.
Brainstorm
workshop
Why?
Generate and develop new ideas.
Business case exploration
workshop
Co-creation
workshop
Why?
To gain inspiration from your users by involving them in the development process.
Gap analysis
workshop
Why?
Compare an actual situation to an ideal or desired situation. The gap analysis can be used to create plans to bridge the gaps.
Root cause analysis
workshop
Why?
Understand why a problem occurs and prevent it from happening again.
